Cookies Policy
Playamo Casino operates under licences issued by the Tobique Gaming Commission (licence no. 0000091) and the AOFA in Comoros (licence ALSI-202508056-FI2), with the operator also registered under a New Brunswick TGC licence (no. 0000002).
1. What are cookies?
Cookies are small text files that a website places on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise your device and remember certain information about your visit. Cookies can help a website operate properly, remember preferences, improve security and understand how visitors use its pages.
Some cookies are placed by the website you are visiting. These are commonly called first-party cookies. Other cookies may be placed by a service provider that supports website functions, analytics, security or other services. These are commonly called third-party cookies. The use of a third-party cookie does not necessarily mean that the third party can access all information held by Playamo Casino.
Cookies may be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a period of time or until you delete them. The duration of a cookie can vary depending on its purpose and the settings used by the relevant service.
We may also use similar technologies, such as pixels, tags, software development kits, local storage and device information. In this policy, we use the term cookies to cover cookies and similar technologies unless a different distinction is important.
2. How we use cookies
Playamo Casino may use cookies for several purposes. The cookies used on a particular page or service may depend on how you access the website, the features you use and the choices you make. Cookies may help us to:
- Make the website function correctly and provide requested online services.
- Remember information about your selections, preferences and browsing session.
- Support account access, authentication and other account-related functions.
- Maintain the security and integrity of the website and help identify suspicious or unauthorised activity.
- Understand how visitors navigate and use the website so that pages and services can be improved.
- Measure the effectiveness and performance of website content, campaigns and communications.
- Deliver information or advertising that may be more relevant to your interests, where permitted and where applicable.
- Help us identify technical errors, manage traffic and maintain reliable website performance.
- Record and respect certain privacy or cookie choices made through the website.
Strictly necessary cookies
Strictly necessary cookies support basic website functions. They may be required for navigation, secure areas, account sessions, fraud prevention, load balancing, accessibility or the operation of privacy settings. Because these cookies are needed to provide services you request or to keep the website secure, they may not always be capable of being disabled through a cookie preference tool. You can still manage cookies through your browser settings, although doing so may affect website functionality.
Preference and functionality cookies
Preference cookies allow the website to remember choices you make, such as language, region, display settings or other preferences. They can make future visits more convenient and help provide a more consistent experience. If you refuse these cookies, some features may not work as intended or you may need to repeat certain selections.
Analytics and performance cookies
Analytics and performance cookies help us understand how visitors use the website. They may collect information such as the pages visited, approximate time spent on a page, links selected, general device details and technical information about how the website was accessed. This information is generally used in an aggregated or statistical form to assess performance and improve content. Analytics information may also help us find broken links, loading issues and other technical problems.
Advertising and marketing cookies
Where used and permitted, advertising or marketing cookies may help measure promotional activity, limit repeated advertisements or show information that is more relevant to a visitor. These cookies may be placed by us or by approved service providers. They may recognise a browser or device across different websites or services, depending on the provider's technology and its own privacy practices. We do not use cookies to remove your responsibility to make informed choices about gambling or to encourage gambling that is unsafe or unsuitable.
3. Information collected through cookies
Depending on the cookie and the way you use the website, information collected may include your device type, operating system, browser type, approximate location, IP address, referring website, pages viewed, actions taken, date and time of access, session information and technical event data. Some information may be linked with an account or other information you provide to us. We will handle personal information collected through cookies in accordance with our Privacy Policy and applicable Australian privacy obligations.
Cookies do not usually contain information such as your plain-text password. You should not share passwords, payment details or other sensitive information with anyone through an untrusted website or message. You should also keep your device, browser and security software up to date.
Third-party providers may process information collected through their cookies under their own terms and privacy policies. We aim to use service providers in a manner that supports website operation, security, measurement and compliance. However, the availability and operation of third-party services can change, and their cookie practices may be updated from time to time.
4. Your cookie choices
You can make choices about some cookies through the cookie banner, preference centre or other controls made available on the website. You may be able to accept all cookies, reject optional cookies or select particular categories. Your settings may be stored in a cookie so that we can remember your choice. If you delete that cookie, you may be asked to make your selection again.
You can also manage cookies through your browser or device settings. Most browsers allow you to view cookies, delete existing cookies, block cookies, or receive a warning before a cookie is placed. Instructions vary between browsers and devices, so you should consult the relevant help or support information for your chosen browser.
- Blocking all cookies may prevent parts of the website from operating correctly.
- Deleting cookies may remove saved preferences and sign you out of online services.
- Browser controls may apply to all websites rather than only to Playamo Casino.
- Some third-party cookies may need to be managed through the third party's own tools.
- Cookie choices may not prevent all forms of data collection that do not rely on cookies.
Where available, you can revisit your cookie preferences using the website's cookie settings link or similar control. If you use more than one browser or device, you may need to set your preferences separately on each one. Your choices about optional cookies do not affect our ability to process information where processing is required for security, legal compliance, account administration or the delivery of a service you request.
5. Updates and questions
We may update this Cookies Policy when our website, technology, services, legal requirements or cookie practices change. The updated version will be published on this page, together with a revised effective date where appropriate. You should review this page from time to time so that you remain informed about how cookies are used.
This policy does not create a contract between you and Playamo Casino and does not change any applicable terms for using the website or its services. If there is a conflict between this policy and a specific notice displayed when you use a particular service, the more specific notice may apply to that service.
If you have a question about this Cookies Policy, your privacy choices or the use of cookies on the website, please use the available support or privacy contact options shown on the website. Do not include unnecessary account credentials, payment information or other sensitive personal information when making an enquiry.
